WE ARE HERE TO HELP
Please email all questions for new and exiting accounts to firstname.lastname@example.org.
We review wholesale applications once a week. Once the wholesale application has been started, approval accounts may take up to two weeks. Wholesale price lists will be given at the end of the application process.
For questions about an already existing wholesale account please email email@example.com.
Shipping & Delivery
If you have tracked your package all the way through and it says that it has been delivered, consider the following possibilities:
- Was it delivered to the front desk area where you live?
- Check to see if another family member might have grabbed it already.
- Does your mail ever get accidently delivered to your neighbor?
If you still can't find your package after going through the checklist, please open up a ticket stating your issue. After submitting your ticket, we will have one of our SR team assist you.
When an order confirmation does not come through, it is usually the result of one of 3 things.
- It went to your SPAM inbox.
- You accidentally forgot to enter your email when checking out.
- You entered your email incorrectly.
No problem, please open a ticket and we will get that information to you.
Standard shipping usually takes 5-7 business days from the time the time your order has been processed and cleared to ship.
***All orders received after 12:00pm PST will be processed the next business day. This includes all orders placed Friday after 12:00pm PST, which will be processed the following Monday.
Exception: All UPS Next Day Air Orders Placed after 3:00pm PST will be shipped the following business day.
***Next Day Air Orders placed BEFORE 3:00pm PST on FRIDAYS will be shipped on Friday and received the following Monday.
***Next Day Air Orders placed AFTER 3:00pm PST on FRIDAYS will be shipped on Monday and received the following Tuesday.
Sweet Sweat Products
- The application methods vary, otherwise the product is exactly the same.
- When applying Sweet Sweat with the stick, you do not have to use your hands, think of it like applying deodorant.
- When applying sweet sweat form the jar with your hands using your hands to apply, make sure to rub it ON, but not IN.
Sports Research Products
C10:0 - Capric Acid 3,900mg
C12:0 - Lauric Acid 4,000mg